Disabled Refuge System Installation Services

Disabled refuge systems are essential for providing safe waiting areas and reliable emergency communication for occupants with mobility impairments. They allow residents to remain in designated refuge points while communicating with staff during emergencies, supporting safe evacuation and compliance with accessibility and fire safety regulations. Building owners and duty holders are responsible for ensuring these systems are installed, maintained and fully compliant.

Ark Fire Protection delivers disabled refuge solutions for housing associations, councils and FRAs across the UK.

0333 023 0470

Nationwide Disabled Refuge System Installers for Public Sector and Housing Associations

Ark Fire Protection provides nationwide installation, upgrades and maintenance of disabled refuge systems. We work with housing associations, local councils and FRAs, bringing expertise in sector compliance, accessibility requirements and reporting standards.

Our teams manage multi site portfolios, residential blocks, and public buildings, delivering reliable and fully compliant systems with minimal disruption. Every installation is supported with detailed reporting, audit-ready documentation and long term maintenance plans, reflecting our commitment to occupant safety, system reliability and enduring partnerships.

Types of Disabled Refuge Systems We Install and Maintain

We install and maintain disabled refuge systems tailored to building type and occupant needs.

Standard two-way communication systems allow occupants in refuge areas to communicate directly with a central point or warden. Integrated fire alarm communication systems link refuge units with fire alarm panels for coordinated emergency response. Networked multi-site systems provide centralised monitoring across multiple buildings, suitable for housing associations and councils. Wireless or retrofit systems offer flexible installation options where cabling is impractical or disruptive. All systems are designed, installed, commissioned and serviced in line with BS 5839 Part 9, Approved Document B and relevant accessibility regulations, ensuring compliance, reliability and long term performance.

Why Choose Ark Fire Protection for Disabled Refuge Systems

Ark Fire Protection has extensive experience delivering accessibility and life safety solutions to housing associations, councils and FRAs. Our qualified engineers install systems that comply with UK legislation, fire safety guidance and British Standards. We provide clear reporting and documentation to support audits and compliance, and our disabled refuge systems integrate seamlessly with fire alarms, emergency lighting, access control and AOVs. Our solutions are scalable, suitable for single sites or large multi site portfolios, and supported with long term maintenance to ensure ongoing reliability and protection.

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Our 12 Month Disabled Refuge Parts and Labour Warranty and Service Package

All newly installed disabled refuge systems include a 12 month parts and labour warranty, demonstrating our commitment to quality and accountability.

Preventative maintenance visits are scheduled to test call points, communication units and panels, with functional testing to ensure reliable operation. An annual full system service provides comprehensive inspection of all devices and integration with fire safety systems to maintain continued performance and suitability. Emergency call out cover during the 12 month warranty ensures rapid response to faults or system issues, minimising disruption and supporting occupant safety across all sites.

Our Accreditations

When it comes to the safety of your premises, you need a company that you can rely on. Ark Fire Protection is proud to be accredited by the leading industry bodies – ensuring that we always meet the highest standards of quality and safety, and that our customers can always expect a first-class service.

We’re also ISO 9001 certified, meaning that our quality management systems are regularly audited and approved. So when you choose Ark Fire Protection, you can be confident that you’re making the best possible decision for your property.

Great projects start with great technology

Here at Ark Fire Protection, we use a QR Code System to create a journey of your disabled refuge system to provide a digital log via the Onetrace App. The log covers the entire lifespan of your new disabled refuge system including information such as specifications, data sheets, images of work completed, the installer and what was installed.

Our QR Code System gives our clients visibility on the complete lifespan of the disabled refuge system and helps you keep on top of what work has been completed and what is required to keep up to date with the latest regulations and requirements.